Who to Contact When
Office of Undergraduate Financial Aid
Find the office or entity that handles your questions about:
General Application Process Issues
|
Concern |
Office or Entity Responsible |
|---|---|
|
Turn in or ask questions about the International Aid Application Materials |
|
| Complete the UAPP | CAESAR |
| Complete a CSS Profile | College Board Online |
| Make corrections to the FAFSA data you submitted online | |
| Complete a FAFSA | |
| Submit Appeal Form (Loss of Wages, Monthly Expense, Disaster Relief) | |
| Turn in a Health Insurance Assistance Request Form | |
| Turn in a Summer Session Aid Application | |
| Make corrections to the CSS Profile data you submitted online | |
| Make corrections to the UAPP data you submitted online | |
| Turn in Parent Taxes | IDOC, Office of Undergraduate Financial Aid |
| Turn in Student Taxes | |
|
Turn in Federal Verification Worksheet |
|
| Turn in Noncustodial Parent's Statement | IDOC, Office of Undergraduate Financial Aid |
| Turn in Business/Farm Supplement |
Loan Issues
| Concern | Office or Entity Responsible |
|---|---|
|
Apply for an NU Loan |
|
|
Complete a Stafford MPN (online version) |
|
|
Make a loan payment (Stafford, PLUS, Alternative Loans) |
Contact your loan servicer |
|
Apply for forbearance (Stafford) |
Contact your loan servicer |
|
Turn in Paper Stafford MPN |
|
|
Complete a Perkins MPN |
|
|
Complete Entrance Interview |
|
|
Need to sign a loan check (received a postcard or email) |
|
|
Have a loan check to apply to your account |
|
|
Complete a loan deferment form |
|
|
Need to turn in Promissory Notes (NU Loan, Endowed Loan) |
|
|
Complete Exit Interview |
|
|
Make a loan payment (Perkins, NU Loan, Endowed Loan) |
|
|
Apply for forbearance (Perkins) |
Managing Your Financial Aid
| Concern | Office or Entity Responsible |
|---|---|
|
Pick up a paper check for a refund or cash advance |
|
|
Get a copy of an Award Notice |
|
|
Check the status of your financial aid account |
|
|
Change of address |
|
| Turn in an award notice | |
| Need an Emergency Loan | |
| Need to sign a scholarship check (received an e-mail) | |
|
Have a scholarship check to apply to your account |
|
|
Need a Cash Advance |
|
|
Turn in Federal Work-Study Authorization Forms |
|
|
Need a Financial Aid Transcript (Summary of Federal Title IV Aid Received) |
|
|
Apply for GRE Fee Waiver |
|
|
Have a credit and want a refund |
|
|
Set up Direct Deposit for Account Refunds |
|
|
Make a payment to tuition account |
|
|
Inquire about a charge on the student's invoice |
|
|
Enroll in, inquire about or submit 9-Pay payments |
